Monthly Archives: June 2010

The Mail on Sunday Social Media Listening – Big Brother’s here or Wake-Up Time for consumers?

It’s official. Social media is now newsworthy. When the Mail on Sunday becomes agitated about an issue then you can be sure its time has come. ‘How BT Sarah spies on your Facebook account: secret new software allows BT and other firms to trawl internet looking for disgruntled customers’ http://bit.ly/aH76K2  in today’s (6/6/10) paper sets [...]